Exchange & Return Policy
Need an exchange or return? We’ve made the process smooth and stress-free. Just contact us within 24 hours of delivery at:
Email: hello@houseofkadam.com
WhatsApp: +91 97115 56725
When you reach out, please share a clear photo or video of the product along with its original packaging. Our team will take care of the rest.
Exchange is available in the following cases:
- You need a different size.
- You received a damaged or defective item.
- You received the wrong product.
- There are visible signs of damage upon delivery.
Return Policy:
Returns are accepted only for the above reasons.
We offer the option of returning your items using our home collection service. The cost of the return request is ₹ 100, which will be deducted from your refund credit.
A credit note will be issued against the returned item, valid for 6 months and redeemable on your next purchase.
Please allow up to 5 business days for our team to review and process your request. We’ll handle it with the same attention and care that goes into every House of Kadam piece.